Cuan77 is committed to protecting every member's privacy. This Privacy Policy clearly explains how we collect, use, store, and protect your personal data as a user of our platform.
All your personal and financial data is protected with 256-bit SSL encryption — the same security technology used by leading banking institutions.
Cuan77 will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes.
Our Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards.
You have full rights to access, correct, delete, and control how your personal data is used within the cuan77 platform.
Your data is stored on servers protected by enterprise-grade firewalls, with continuous security monitoring 24 hours a day.
Cuan77 regularly updates this Privacy Policy to reflect platform changes and the latest legal requirements, ensuring your data protection remains relevant at all times.
Cuan77 ("we", "Platform", "this website") respects the privacy of every individual who uses our services at https://cuan77.wine. This Privacy Policy is crafted to provide you with full clarity on how we handle your personal information from the moment you register an account through every transaction and interaction you make on our platform.
This policy applies to all users of the cuan77 platform, including website visitors, registered members, and any individual who interacts with our platform through any channel, including our website, mobile app, live chat, email, and official social media.
By registering an account or continuing to use the cuan77 platform, you are deemed to have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, you are advised not to use our platform.
Cuan77 collects several categories of personal information for different purposes. Below are the types of data we collect:
In certain cases, we may receive information about you from payment service providers, approved identity verification companies, or through our official social media channels if you choose to link those accounts.
| Data Categories | Example Information | Primary Purpose |
|---|---|---|
| Personal Identity | Name, date of birth, identity card number | KYC & age verification |
| Contact | Email, phone number | Communication & account security |
| Financial | Bank account, transaction history | Deposit & withdrawal processing |
| Technical | IP, device, browser | Security & fraud detection |
| Usage | Game history, account activity | Service improvement & promotions |
Every piece of information we collect is used for clear and legitimate purposes. cuan77 does not use your data for any purpose beyond those stated below:
Cuan77 takes its obligation to protect your personal data seriously. We does not sell, rent, or disclose your personal data to third parties for commercial purposes. However, there are limited situations where we may need to share certain information:
We share only the necessary data with third-party service providers directly involved in platform operations, including payment gateway providers, identity verification companies, cloud service providers and cybersecurity firms. All such providers are bound by strict confidentiality agreements and are prohibited from using your data for any other purpose.
Cuan77 may disclose your personal information when required by law, a valid court order, or instructions from law enforcement agencies and relevant regulatory bodies.
In situations where there is a serious threat to platform security or clear evidence of fraudulent activity, we reserve the right to share necessary information with the relevant authorities or security firms involved.
The security of your personal data is cuan77's top priority. We implement multiple layers of technical and organisational security measures to ensure your data is always protected:
Cuan77 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly. The following are the types of cookies we use:
| Cookie Types | Function | Duration |
|---|---|---|
| Essential Cookies | Enables core platform functions such as session login and security | Session / 24 hours |
| Performance Cookies | Collecting analytics data on how users interact with the platform | 30 days |
| Functional Cookies | Storing user preferences such as language and display settings | 90 days |
| Security Cookies | Detecting suspicious activity and preventing fraud | 7 days |
You can control or disable cookies through your browser settings. However, disabling essential cookies may affect platform functionality and your login experience. cuan77 does not use cookies for third-party advertising purposes.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by cuan77:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request correction of any inaccurate or outdated personal data.
You may request deletion of your personal data, subject to applicable legal requirements.
You have the right to object to the processing of your data for direct marketing or profiling purposes.
You may request your data in a machine-readable format for transfer to another platform.
You have the right to request restriction of your data processing under certain circumstances during an investigation or dispute.
To exercise any of the above rights, please contact our customer support team. We will process your request within 14 working days from the date of receipt of the completed request.
Cuan77 retains your personal data for as long as your account is active or as long as necessary to fulfil the purposes stated in this Privacy Policy. Below are our data retention period guidelines:
When data is no longer needed and there is no legal obligation to retain it, cuan77 will securely delete or anonymise the data using industry-recognised methods.
The cuan77 platform may contain links to third-party websites or services in certain contexts. Please note that this Privacy Policy applies only to the cuan77 platform and does not cover the privacy practices of any third parties.
Service providers integrated with our platform, such as payment gateways and game providers, have their own privacy policies. While we select partners who meet high security standards, cuan77 is not responsible for the privacy practices of those third parties.
Cuan77 reserves the right to amend this Privacy Policy from time to time to reflect changes in platform operations, legal requirements, or current industry practices. Any amendments will be posted on this page with a clear update date at the top of the document.
For amendments involving material changes to how we use your personal data, we will notify you via your registered email or an in-platform notification before the changes take effect.
Your continued use of the cuan77 platform after any amendments are published constitutes your acceptance of the latest version of this Privacy Policy. It is your responsibility to review this page periodically.
If you have any questions, concerns or wish to exercise your rights regarding this Privacy Policy, please contact our team through the following channels:
Follow these simple steps to submit a request related to your personal data at cuan77.
Answers to the most frequently asked questions by members about data privacy at cuan77.